Privacy Policy
Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply your consent to our collecting and using it for that specific reason only. If we ask for personal information for a secondary reason, like marketing, we will ask you directly for expressed consent or provide an opportunity to say no.
How do I withdraw my consent?
If, after opting in, you change your mind, you may withdraw your consent at any time by contacting us at support[-at-]vervelush.com or mailing us at:
VerVeLush B.V.
John M. Keynesplein 31
1066 EP, Amsterdam, Netherlands
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services. Your data is stored through Shopify’s secure storage, databases, and application. They store your data on a secure server behind a firewall.
Payment
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction. After completion, the information is deleted.
All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, which includes brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also read Shopify’s Terms of Service or Privacy Statement.
SECTION 5 – THIRD-PARTY SERVICES
In general, third-party providers used by us will collect, use, and disclose your information to the extent necessary to perform the services they provide. Certain third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies.
For these providers, we recommend reviewing their privacy policies to understand how your personal information will be handled. In particular, certain providers may be located in or have facilities in different jurisdictions. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider operates.
For example, if you are located in the European Union and your transaction is processed by a payment gateway in the United States, your personal information may be subject to U.S. laws, such as the Patriot Act.
Once you leave our website or are redirected to a third-party site or application, this Privacy Policy no longer governs your information.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics
Our store uses Google Analytics to help us understand visitor behavior and pages being accessed.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed. If you provide credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no transmission method over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards.
SECTION 7 – COOKIES
Here is a list of cookies we use. You can choose to opt out of cookies:
- _session_id: unique token, sessional, allows Shopify to store session information (e.g., referrer, landing page).
- _shopify_visit: no data held, persistent for 30 minutes, used for internal stats.
- _shopify_uniq: no data held, expires midnight next day, counts unique visits.
- cart: unique token, persistent for 2 weeks, stores cart contents.
- _secure_session_id: unique token, sessional.
- storefront_digest: unique token, indefinite, determines store access (if password-protected).
- PREF: persistent, tracks visitor activity.
Third-Party Pixels and Cookies
When you visit our website, register, or open an email, cookies and similar technologies may be used by online data partners or vendors. To opt-out of such activity, visit Retention’s Opt-Out.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm you are at least the age of majority in your country of residence or have given consent for minors to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting. If significant changes are made, we will notify you here to ensure you are aware of the information we collect, how we use it, and under what circumstances (if any) we disclose it.
If our store is acquired or merged, your information may be transferred to the new owners.
QUESTIONS AND CONTACT INFORMATION
For access, corrections, amendments, or deletion of personal information, register a complaint, or for further questions, contact our Privacy Compliance Officer at support[-at-]vervelush.com or by mail:
VerVeLush B.V.
John M. Keynesplein 31
1066 EP, Amsterdam, Netherlands
